Important Information
Policies
To help make your stay at Hotel D - Strasbourg in Strasbourg as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies for a smooth stay in Strasbourg.
Check-In & Check-Out
- Check-in: From 15:00
- Check-out: Until 11:00
- Late check-out may be available upon request and subject to availability.
Identification & Age
- Valid photo ID and a credit card are required at check-in.
- Minimum check-in age is 18 years.
Deposits & Payments
- A credit card pre-authorization or deposit may be required at arrival for incidentals.
- Major credit cards accepted.
Smoking Policy
- Hotel D Strasbourg is a non-smoking property.
- Designated smoking areas are provided outside the building.
Pets
- Small pets are welcome on request.
- Additional charges may apply.
Cancellation Policy
- Flexible rates typically allow free cancellation up to 24–48 hours before arrival.
- Non-refundable bookings follow stricter terms. Always check the rate conditions when reserving.
Accessibility
- Elevator to all floors.
- Select rooms adapted for guests with reduced mobility.
Policies are designed to keep the experience straightforward, balancing flexibility with the practicalities of a city-center stay.